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Dan, Dan, Dan.
Finally someone is using leesie.org for what
it was intended: a good ol' moan and some anger release. The lexicon equivalent
of a deep breath.
Dan from London writes:
My girlfriend is taking her professional accounting exams at the moment which reminded me of how much I used to hate exams, and how glad I am that I don't have to do any ever again. Memorising thousands of pages of useless information in the hope that you might scrape the 40% pass mark, or 70% for a top grade.
Hang on a minute! 70% for a top mark!?! If I go to an accountant to get my accounts sorted I don't want them to be 70% accurate!! I want 100%!! Examinations are surely out of date. A real accountant doesn't just have a stab in the dark at your accounts and try and do it all from memory, they have notes and computers and big red shiny books. Why don't real exams let you have access to everything that you might possibly need (rather than just your memory) and then increase the pass mark to a much higher level than 40% - surely that would be a more realistic representation of what goes on in the real world. Educating people to only need to get 40% of things correct is just asking for trouble, and would go a long way to explaining the number of people doing jobs on this planet who just don't have a clue what they're doing. I worked out at a very early age that just because someone works in a chosen profession doesn't mean to say that they have a clue what they're doing in that job. Like the plumber who just installed the guttering on our house and the rain water flows in the opposite direction from the down spout back towards the house.
How many times have you engaged with someone from another profession, other than the one you work in yourself, and agreed to use their services, but then gone away with a nagging feeling that actually you knew more about what they should be doing than they do. Ever had a particular problem with a company or service where you've had to phone their customer services dept several times? Yes? Then you'll know what I mean. The first time you call, you hang up the phone afterwards and think great that's sorted, well maybe there is a slight doubt in your mind about a couple of bits of information that you think they should have asked but you reassure yourself that they must know what they're doing, after all it's their job to know. Wrong!! After whatever it is that was supposed to have been fixed still hasn't been done, you phone back and try again - and so it goes on, until eventually you know their procedures they have printed in front of them better than they do!
I have absolutely no faith in any customer services dept.... ever.... full stop. I can't think of a single company that has not messed me around on something at one time or another. As a recent example, I had to phone around all companies who have my address in order to change it as we were moving house. My paranoia ensured that with each customer service dept I double checked the new address they had written down before I hung up the phone...... and now low and behold my post is being randomly distributed around the country to unsuspecting people with vaguely similar names, but totally unsimilar addresses! Some post admittedly makes it to my door, but it's not mine!
gaaaaaaaaaaah ................and breathe.
Thank you for your time.
Dan, I know what you mean. When I wrote my
accountancy exams, Professional Paper II comprised three questions. One Tax, one
Management Finance, and one Cost Accounting. I left out the tax question, got
90% for the Man. Acc. and about 60 for the Costing. Average 50%. Pass. So I
think I'm one of the few Chartered Accountants who never passed a tax question.
I'm thinking of trying that excuse with Revenue...
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